# Finally some help from Autodesk support

**URL:** <https://forum.logik.tv/t/finally-some-help-from-autodesk-support/4596>\
**Category:** Between Renders\
**Tags:** funny\
**Created:** [December 6, 2021, 7:03am UTC](https://forum.logik.tv/t/finally-some-help-from-autodesk-support/4596 "2021-12-06T07:03:28Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![motoronlysync](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/motoronlysync/32/579_2.png) [@motoronlysync](https://forum.logik.tv/u/motoronlysync)\
**Post date:** [July 29, 2024, 4:47pm UTC](https://forum.logik.tv/t/finally-some-help-from-autodesk-support/4596/6 "2024-07-29T16:47:33Z")

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Glad you asked. We suggest starting [here](https://forum.logik.tv/t/technical-support-case-creation-procedure/8056).

Important Note:  
Do not select anything that has to do with installation and licensing unless it is in fact an issue with installs or licensing, even then I would not suggest that route. Select that you need help with using your product. That will get your case in front of the team that can help and save you a potential long wait while it is triaged.

You can also DM me the case number you are having issues getting support with and I can look into that on your behalf.

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_[View the full topic](https://forum.logik.tv/t/finally-some-help-from-autodesk-support/4596)._