# Flame storage not mounted **URL:** \ **Category:** Hardware Questions\ **Tags:** tech\ **Created:** [January 10, 2025, 4:23am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015 "2025-01-10T04:23:32Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Shauna](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/shauna/32/10988_2.png) [@Shauna](https://forum.logik.tv/u/Shauna)\ **Post date:** [January 10, 2025, 4:23am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/1 "2025-01-10T04:23:32Z")
Hello, I could really use some help from the tech minded people who know more than I. I have a session tomorrow and my flame doesn’t want to launch. I launched my flame and all my projects are greyed out. I don’t think it sees the storage as mounted even though I can see it on my desktop and access the drive. I have a Mac Studio M2 ultra and my flame storage is an OWC Thunderbolt Raid. Side note: It was working earlier. The only thing that changed is I had to install Lucid which required me to boot up the mac in recovery mode and change some security settings. This does not seem like it should affect my framestore but it was working before i did this so thought I would mention it. Any help would be greatly appreciated! ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\ **Post date:** [January 10, 2025, 4:26am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/2 "2025-01-10T04:26:08Z")
Are you SURE the external drive is mounted after the reboot? External drives on Macs LOVE to change their actual name under the hood but show you a different name on the desktop. Lemme dig up some forum posts for ya. ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\ **Post date:** [January 10, 2025, 4:28am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/3 "2025-01-10T04:28:44Z")
Try dis… > [@External framestore not found after reboot](https://forum.logik.tv/t/external-framestore-not-found-after-reboot/6089): > > I’m temporarily using an external SSD as framestore but whenever I restart the mac (Mac pro 2019) flame (2023) says there’s no framestore in the box where you select project, user etc. The SSD is mounted before I open flame. In the “Media Storage” tab of the setup I can see the four framestores I’ve set up (due to this issue) but when I run sw\_df I only see one (the last one I created). At the moment I archive every day before leaving in case of a power outage or something else that causes the… ---
**Author:** ![Shauna](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/shauna/32/10988_2.png) [@Shauna](https://forum.logik.tv/u/Shauna)\ **Post date:** [January 10, 2025, 4:30am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/4 "2025-01-10T04:30:09Z")
Hey Randy. Well i can see it and access files on it but oddly enough after the reboot I did get a notification from backblaze saying it couldn’t back up because of a diff name but the name hasn’t changed on the desktop. ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\ **Post date:** [January 10, 2025, 4:30am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/5 "2025-01-10T04:30:59Z")
The Desktop name doesn’t matter. It’s lying to you. And Backblaze is pissed? Yeah, the name under the hood is different. In a terminal, type this: ls -al /Volumes report back ---
**Author:** ![Shauna](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/shauna/32/10988_2.png) [@Shauna](https://forum.logik.tv/u/Shauna)\ **Post date:** [January 10, 2025, 4:35am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/6 "2025-01-10T04:35:30Z")
Ignore the one that called Flame\_Storage. My framestore is just called storage but you are correct now there is an extra one called storage 1. ![Screenshot 2025-01-09 at 8.33.47 PM](https://us1.discourse-cdn.com/flex020/uploads/thedepartmentofexternalservices/original/2X/1/19d18b55cebfe73f94a3b4fa4aa0e56f4cf0b66d.png) ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\ **Post date:** [January 10, 2025, 4:41am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/7 "2025-01-10T04:41:51Z")
yup. okay, That’s the problem. So, here’s my disclaimer. Im not there. Im not your sysadmin. Do this at your own risk. In a terminal, type: cd /Volumes sudo mv storage storage\_BAK sudo mv storage\ 1\ storage And that should fix it. ---
**Author:** ![Shauna](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/shauna/32/10988_2.png) [@Shauna](https://forum.logik.tv/u/Shauna)\ **Post date:** [January 10, 2025, 4:46am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/8 "2025-01-10T04:46:38Z")
So i put in the first sudo command and got this. Is this correct? Keep going? ![Screenshot 2025-01-09 at 8.44.58 PM](https://us1.discourse-cdn.com/flex020/uploads/thedepartmentofexternalservices/original/2X/6/6984af61a482018f81b43a8065f3c4b54699f9b1.png) ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\ **Post date:** [January 10, 2025, 4:49am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/9 "2025-01-10T04:49:35Z")
Nah ya mistyped it. Don’t worry, you didn’t mess anything up. the command you typed was missing a word. Ya gotta do this… sudo mv storage storage\_BAK ---
**Author:** ![Shauna](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/shauna/32/10988_2.png) [@Shauna](https://forum.logik.tv/u/Shauna)\ **Post date:** [January 10, 2025, 4:55am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/10 "2025-01-10T04:55:33Z")
Ok. Just gonna apologize ahead of time since i think i did something wrong again. And thank you for your patience. The command line is not in my wheelhouse. ![Screenshot 2025-01-09 at 8.53.28 PM](https://us1.discourse-cdn.com/flex020/uploads/thedepartmentofexternalservices/original/2X/8/84fe3408258fd5fac4f3525d3a4b090ce7d9edcf.png) ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\ **Post date:** [January 10, 2025, 5:00am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/11 "2025-01-10T05:00:17Z")
You’re doing fine. What you can do instead is solve this a different way. Backblaze style. If you want, you can always open a Backblaze support ticket. [https://discussions.apple.com/thread/254908811?sortBy=rank](https://discussions.apple.com/thread/254908811?sortBy=rank) ---
**Author:** ![Shauna](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/shauna/32/10988_2.png) [@Shauna](https://forum.logik.tv/u/Shauna)\ **Post date:** [January 10, 2025, 5:02am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/12 "2025-01-10T05:02:28Z")
Only problem with that is I have a session in the morning and I’m not sure how long that would take. Thanks for trying though. I appreciate it. ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\ **Post date:** [January 10, 2025, 5:15am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/13 "2025-01-10T05:15:31Z")
Spaces are always baffling. It’s my kryptonite. You have a duplicate mount point thanks to Backblaze. If terminal commands are foreign, and they always take a bit of fiddling, then you’re best best is to follow this procedure… [https://discussions.apple.com/thread/254908811?sortBy=rank](https://discussions.apple.com/thread/254908811?sortBy=rank) ---
**Author:** ![Shauna](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/shauna/32/10988_2.png) [@Shauna](https://forum.logik.tv/u/Shauna)\ **Post date:** [January 10, 2025, 5:26am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/14 "2025-01-10T05:26:15Z")
Thanks I’ll take a look. ---
**Author:** ![finnjaeger](https://avatars.discourse-cdn.com/v4/letter/f/e99b99/32.png) [@finnjaeger](https://forum.logik.tv/u/finnjaeger)\ **Post date:** [January 10, 2025, 7:30am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/15 "2025-01-10T07:30:03Z")
stop backblaze from autostarting the reboot should also fix it, seems like backblaze is creating that mount before the actual external drive is mounted? another thing is 1. stop backblaze 2. eject external drive 3. ls -al /Volumes to see if both “storage” and “storage -1” are now gone. 4. remount external drive 5. ls -al /Volumes to see if that fixed it 6. restart backblaze ---
**Author:** ![ManChicken](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/manchicken/32/233_2.png) [@ManChicken](https://forum.logik.tv/u/ManChicken)\ **Post date:** [January 10, 2025, 7:30am UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/16 "2025-01-10T07:30:42Z")
I think you mean `mv ./storage\ 1 ./storage` IE there was an extra \ in Randy’s command after the 1. I put ./ in there to make it clearer (which will still work, just meaning “current directory” ---
**Author:** ![Shauna](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/shauna/32/10988_2.png) [@Shauna](https://forum.logik.tv/u/Shauna)\ **Post date:** [January 18, 2025, 8:51pm UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/17 "2025-01-18T20:51:18Z")
Autodesk suggested this: ln -s storage\ 1/ storage So this did fix the issue but now when i look at volumes i have 3: storage\_BAK, storage and storage 1 Seems that ln -s created a symlink versus mv renaming it? Would it be better to do it again and use mv? Thanks again for all the help. ---
**Author:** ![motoronlysync](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/motoronlysync/32/579_2.png) [@motoronlysync](https://forum.logik.tv/u/motoronlysync)\ **Post date:** [January 21, 2025, 3:45pm UTC](https://forum.logik.tv/t/flame-storage-not-mounted/12015/18 "2025-01-21T15:45:12Z")
I find that `ln -s` works good. if you `mv` it, it may just increment again. For reference [[LINK](https://www.autodesk.com/support/technical/article/OS-X-changes-framestore-mount-point-in-Flame)]