# Help! Batch gone

**URL:** <https://forum.logik.tv/t/help-batch-gone/5412>\
**Category:** Flame Questions\
**Created:** [March 28, 2022, 2:52pm UTC](https://forum.logik.tv/t/help-batch-gone/5412 "2022-03-28T14:52:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Edvinlind](https://avatars.discourse-cdn.com/v4/letter/e/a9adbd/32.png) [@Edvinlind](https://forum.logik.tv/u/Edvinlind)\
**Post date:** [March 28, 2022, 2:52pm UTC](https://forum.logik.tv/t/help-batch-gone/5412/1 "2022-03-28T14:52:44Z")

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Hi all.  
After updating neatvideo plugin to v5 and starting upp flame now i’m getting a ton of messages like “media out of range” and my batch is completely empty, only media remains. Now big issue is i havent saved my desktop to any library at all. Just saved the projekt. Any one experienced this?

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**Author:** ![GPM](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/gpm/32/4224_2.png) [@GPM](https://forum.logik.tv/u/GPM)\
**Post date:** [March 28, 2022, 4:27pm UTC](https://forum.logik.tv/t/help-batch-gone/5412/2 "2022-03-28T16:27:03Z")

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Have you checked the Batch iterations backups?

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**Author:** ![Edvinlind](https://avatars.discourse-cdn.com/v4/letter/e/a9adbd/32.png) [@Edvinlind](https://forum.logik.tv/u/Edvinlind)\
**Post date:** [March 29, 2022, 11:03am UTC](https://forum.logik.tv/t/help-batch-gone/5412/3 "2022-03-29T11:03:37Z")

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Autodesk support came to the rescue and all is well again 🙂