# Licensing help **URL:** \ **Category:** Flame Questions\ **Tags:** licensing\ **Created:** [September 18, 2023, 11:12am UTC](https://forum.logik.tv/t/licensing-help/9152 "2023-09-18T11:12:39Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Sinan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/sinan/32/155_2.png) [@Sinan](https://forum.logik.tv/u/Sinan)\ **Post date:** [September 18, 2023, 11:12am UTC](https://forum.logik.tv/t/licensing-help/9152/1 "2023-09-18T11:12:39Z")
We’re still trying to reach someone who is knowledgeable in Flame licensing. The local phone number sends us to a call center lady, who has no idea how to manage Flame licenses. Who can we contact for renewal and managing the licenses? ---
**Author:** ![Lightningad](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/lightningad/32/2191_2.png) [@Lightningad](https://forum.logik.tv/u/Lightningad)\ **Post date:** [September 18, 2023, 12:08pm UTC](https://forum.logik.tv/t/licensing-help/9152/2 "2023-09-18T12:08:41Z")
i use a reseller (xtfx) and let them worry about all that licence nonsense! ---
**Author:** ![Sinan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/sinan/32/155_2.png) [@Sinan](https://forum.logik.tv/u/Sinan)\ **Post date:** [September 18, 2023, 12:10pm UTC](https://forum.logik.tv/t/licensing-help/9152/3 "2023-09-18T12:10:04Z")
Thanks. We reached our reseller contact and all is solved for the time being. Apart from losing our multi-user license and transitioning to the named-license thingy… ---
**Author:** ![ALan](https://avatars.discourse-cdn.com/v4/letter/a/a87d85/32.png) [@ALan](https://forum.logik.tv/u/ALan)\ **Post date:** [September 18, 2023, 2:32pm UTC](https://forum.logik.tv/t/licensing-help/9152/4 "2023-09-18T14:32:58Z")
otherwise known as the **wretched curse** … > [@Sinan](#): > > to the named-license thingy…