# Other Flames can't see me **URL:** \ **Category:** Flame Questions\ **Tags:** networking, stonewire\ **Created:** [June 8, 2023, 8:34pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544 "2023-06-08T20:34:40Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![naveen](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@naveen](https://forum.logik.tv/u/naveen)\ **Post date:** [June 8, 2023, 8:34pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/1 "2023-06-08T20:34:40Z")
Hi friends, I think I’m just missing something obvious, but all this Quebec wildfire smoke must have given me a case of brain fog… Flame A can see Flame B, C, & D. But B, C, & D can’t see Flame A… or at least they can’t connect to it and browse its projects… What’s your guess? I think this should be an easy one but I’m not seeing it. I owe 1-6 beers. Naveen ---
**Author:** ![hBomb42](https://avatars.discourse-cdn.com/v4/letter/h/bbce88/32.png) [@hBomb42](https://forum.logik.tv/u/hBomb42)\ **Post date:** [June 8, 2023, 8:38pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/2 "2023-06-08T20:38:57Z")
quit flame on flame a, then do systemctl restart autofs nfs as root and you should be back in business. you may have to do this on all 4 machines. ---
**Author:** ![naveen](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@naveen](https://forum.logik.tv/u/naveen)\ **Post date:** [June 8, 2023, 8:43pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/3 "2023-06-08T20:43:54Z")
hmm… I get ‘Failed to restart nfs.service: Unit nfs.service not found’. I should have said this is Rocky and all other systems are CentOS 7.6 I’ll keep digging… ---
**Author:** ![jarak08](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jarak08](https://forum.logik.tv/u/jarak08)\ **Post date:** [June 8, 2023, 8:54pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/4 "2023-06-08T20:54:39Z")
From flame B, what is the output of: ` /opt/Autodesk/sw/tools/sw_framestore_dump` Does it “see” flame A? BTW, it is `nfs-server.service` (Rocky). Is this a new install? ---
**Author:** ![naveen](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@naveen](https://forum.logik.tv/u/naveen)\ **Post date:** [June 8, 2023, 9:11pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/5 "2023-06-08T21:11:58Z")
So when I run sw\_framestore\_dump on Flame B, it does ‘see’ Flame A, but it’s a bit different than all the other Flames. All the other flames list their hardware address as their 1gig IP address. Flame A is listed as its 10Gbe IP address. Also the others all list TCP then 10Gbe IP and on another line, TCP then 1Gbe address. In this case, Flame A only lists the 1Gbe address. ---
**Author:** ![jarak08](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jarak08](https://forum.logik.tv/u/jarak08)\ **Post date:** [June 8, 2023, 9:43pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/6 "2023-06-08T21:43:46Z")
Are you manually configuring the `/opt/Autodesk/sw/cfg/sw_framestore_map` file ? ---
**Author:** ![naveen](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@naveen](https://forum.logik.tv/u/naveen)\ **Post date:** [June 8, 2023, 9:56pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/7 "2023-06-08T21:56:43Z")
no, I haven’t done that in years I don’t think. Do you think I should? ---
**Author:** ![jarak08](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jarak08](https://forum.logik.tv/u/jarak08)\ **Post date:** [June 8, 2023, 10:02pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/8 "2023-06-08T22:02:02Z")
No, I was just asking if you had manually configured it. In the /opt/Autodesk/cfg/network.cfg file, the [Interfaces] section, are you specifying anything? If you leave it alone, it will use all active interfaces… ---
**Author:** ![jarak08](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jarak08](https://forum.logik.tv/u/jarak08)\ **Post date:** [June 8, 2023, 10:06pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/9 "2023-06-08T22:06:49Z")
Is this 1. A new install or 2. Did it just stop working? Did you try restarting nfs-server.service (on flame A) or rebooting flame A? ---
**Author:** ![jarak08](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jarak08](https://forum.logik.tv/u/jarak08)\ **Post date:** [June 8, 2023, 10:49pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/10 "2023-06-08T22:49:09Z")
I’m about to head out of the office for the day. I was asking if it is was a new install since I don’t know which flame / DKU version you are on and if your networking (at the OS level) was already in-place and working. On flame A, in addition to what was already checked in earlier posts, I would further check: - The interfaces are configured correctly (at the OS level) e.g. can `ping` and `sw_ping` on the 10Gbe and 1Gbe networks. - `/etc/auto.master` is configured correctly - `/etc/exports` is configured correctly - Check the ordering of the interfaces in `/opt/Autodesk/cfg/network.cfg` - However IIRC there might have been an issue with “Multicast” keyword so you can leave that alone – and just make sure that multicast is enabled on the interfaces (at the OS level). I goggled and found this, which is kind of relevant, tho I don’t agree with everything they have listed: [How to configure advanced networking and interfaces in Flame](https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-configure-network-interfaces-in-Flame.html) May be easier to just schedule a call with ADSK Flame tech support? ---
**Author:** ![naveen](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@naveen](https://forum.logik.tv/u/naveen)\ **Post date:** [June 8, 2023, 11:00pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/11 "2023-06-08T23:00:38Z")
I’m going to go through all of this. Thanks so much for these great suggestions. This is more/less a new install btw. ---
**Author:** ![jarak08](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jarak08](https://forum.logik.tv/u/jarak08)\ **Post date:** [June 9, 2023, 9:05pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/12 "2023-06-09T21:05:30Z")
OK Cool. If it is a new-ish install (assuming ADSK Rocky iso and DKU), then you should double check your 1Gbe and 10Gbe interfaces are configured correctly. You might want to compare to the Centos boxes and make sure you match which interface/network is the “primary” – the 10Gbe or the 1Gbe. If you do: `ip route` it should show you the default gateway and its interface. I think autodesk uses the OS default gateway for stone+wire. I know ADSK is still using the network-scripts, so e.g. in the file `/etc/sysconfig/network-scripts/ifcfg-ens4f1np0` (your interface name may be different) you can define GATEWAY in the primary interface. **As always, I recommend that you make a backup of the file you are about to edit in case you need to revert back.** For example I would add these lines to the bottom of the ifcfg-interface file using your network numbers: ```auto IPADDR=172.16.15.32 PREFIX=24 GATEWAY=172.16.15.1 ``` Then restart networking: `systemctl restart network` and then `systemctl restart adsk_sw` ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\ **Post date:** [June 10, 2023, 4:29pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/13 "2023-06-10T16:29:53Z")
![You Cant See Me John Cena GIF by WWE](https://media1.giphy.com/media/l0HU20BZ6LbSEITza/giphy.webp?cid=67804a9bnc4kbk0u9ipip04wl9yej52659odirvmayyhzo45&ep=v1_gifs_search&rid=giphy.webp&ct=g) Sorry @naveen ---
**Author:** ![andy\_dill](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/andy_dill/32/47_2.png) [@andy\_dill](https://forum.logik.tv/u/andy_dill)\ **Post date:** [June 10, 2023, 5:31pm UTC](https://forum.logik.tv/t/other-flames-cant-see-me/8544/14 "2023-06-10T17:31:24Z")
Thank you.