# Requested service not available error **URL:** \ **Category:** Flame Questions\ **Created:** [November 13, 2021, 11:47am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396 "2021-11-13T11:47:14Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [November 13, 2021, 11:47am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/1 "2021-11-13T11:47:14Z")
Anybody know what the cause of this is? And hopefully how to fix it. ![Screenshot 2021-11-13 at 11.36.17](https://us1.discourse-cdn.com/flex020/uploads/thedepartmentofexternalservices/original/2X/4/4cab9c2140e8bfb7b3dda05a31c9fa7d290ab3cc.png) Has ---
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [November 15, 2021, 6:56am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/2 "2021-11-15T06:56:18Z")
Nobody? ---
**Author:** ![PlaceYourBetts](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/placeyourbetts/32/6852_2.png) [@PlaceYourBetts](https://forum.logik.tv/u/PlaceYourBetts)\ **Post date:** [November 15, 2021, 7:08am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/3 "2021-11-15T07:08:54Z")
I wasn’t sure so I stayed out of it but since you a pushing 😉 I suggest that it is unable to login to your Autodesk account. Is it preventing you from running Flame? ---
**Author:** ![Sinan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/sinan/32/155_2.png) [@Sinan](https://forum.logik.tv/u/Sinan)\ **Post date:** [November 15, 2021, 7:36am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/4 "2021-11-15T07:36:10Z")
And what is the context? When do you see this message? ---
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [November 15, 2021, 9:45am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/5 "2021-11-15T09:45:05Z")
After clicking on single user, the sign in box comes up for a split second, then this comes up. This is on a mojave update from high sierra, so wondering if it’s a security thing? ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\ **Post date:** [November 15, 2021, 1:07pm UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/6 "2021-11-15T13:07:41Z")
The more information you can provide the more likely someone will jump in…operating system, Flame version, what you are doing when something happens, etc. Good luck. ---
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [November 15, 2021, 1:09pm UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/7 "2021-11-15T13:09:22Z")
It’s an imac, Mojave update from high sierra, one of our freelancers using one of our licenses, Flame 2022.2. ---
**Author:** ![johnag](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/johnag/32/573_2.png) [@johnag](https://forum.logik.tv/u/johnag)\ **Post date:** [November 15, 2021, 9:35pm UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/8 "2021-11-15T21:35:11Z")
Check the security prefs are all accessible to the software. ---
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [November 15, 2021, 10:55pm UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/9 "2021-11-15T22:55:16Z")
Thanks John, I’ll pass it on. ---
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [November 16, 2021, 9:55am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/10 "2021-11-16T09:55:48Z")
So, full disk access is enabled under security. Anything else we should check? ---
**Author:** ![johnag](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/johnag/32/573_2.png) [@johnag](https://forum.logik.tv/u/johnag)\ **Post date:** [November 16, 2021, 11:41am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/11 "2021-11-16T11:41:36Z")
Everything Autodesk/flame/IFFS in files and folders within security settings ---
**Author:** ![ace\_elliott](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/ace_elliott/32/14664_2.png) [@ace\_elliott](https://forum.logik.tv/u/ace_elliott)\ **Post date:** [November 16, 2021, 7:17pm UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/12 "2021-11-16T19:17:02Z")
Start flame via terminal rather than clicking on the icon, then a bunch of preferences will pop up and might help you with not getting this error! example: /opt/Autodesk/flame\_2022/bin/startApplication\ ---
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [November 17, 2021, 7:10am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/13 "2021-11-17T07:10:13Z")
I’ll pass it on. ---
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [November 17, 2021, 9:57am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/14 "2021-11-17T09:57:56Z")
Tried the terminal route, same result. ---
**Author:** ![ace\_elliott](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/ace_elliott/32/14664_2.png) [@ace\_elliott](https://forum.logik.tv/u/ace_elliott)\ **Post date:** [November 17, 2021, 8:01pm UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/15 "2021-11-17T20:01:58Z")
I found a couple things: not sure if they’ll help! > **["Requested service not available..." when launching or signing into Autodesk...](https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Autodesk-360-Requested-service-not-available.html)** > > When trying to launch or sign in to an Autodesk program, the following message is displayed: Requested service not available The Autodesk service you are trying to access is temporarily unavailable. Please wait a few minutes and try again.... [![](https://us1.discourse-cdn.com/flex020/uploads/thedepartmentofexternalservices/original/2X/5/52848640049ad23db6436e09d61ee5d64eeefc7e.jpeg "Windows could not start Autodesk License Service error/License check out timeout /Solution In hindi") ](https://www.youtube.com/watch?v=3KhReMxpuA8) (Says Autocad, but check it out ) [https://procadsupport.zendesk.com/hc/en-us/articles/115001443411-ERROR-REQUESTED-SERVICE-NOT-AVAILABLE-WHEN-LOGGING-IN-TO-A360-DESKTOP](https://procadsupport.zendesk.com/hc/en-us/articles/115001443411-ERROR-REQUESTED-SERVICE-NOT-AVAILABLE-WHEN-LOGGING-IN-TO-A360-DESKTOP) > **[Error: “Requested service not available” when logging into A360 Desktop |...](https://www.symetri.ie/discover/blog/error-requested-service-not-available-when-logging-into-a360-desktop/?r=4)** > > When trying to sign in to Autodesk 360 from within an Autodesk program or directly in the A360 Desktop app, the following error message is displayed: > "Requested service not available > The Autodesk service you are trying to access is temporarily... > **[CAD Forum - Connection error to Autodesk 360 - service is temporarily...](https://www.cadforum.cz/en/connection-error-to-autodesk-360-service-is-unavailable-tip8686)** > > CAD Forum - Connection error to Autodesk 360 - service is temporarily unavailable. maybe it cant connect to your browser to verify your license? > **["Requested service not available" when launching an Autodesk program](https://www.asti.com/requested-service-not-available-when-launching-an-autodesk-program/)** > > When trying to sign into Autodesk account from within an Autodesk program or the Autodesk Desktop app, the following message is displayed: The most ---
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [November 18, 2021, 6:46am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/16 "2021-11-18T06:46:13Z")
Thanks Amanda, I’ll pass it on. ---
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [November 22, 2021, 4:32pm UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/17 "2021-11-22T16:32:26Z")
Unfortunately, none of those options helped. ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\ **Post date:** [November 22, 2021, 4:37pm UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/18 "2021-11-22T16:37:00Z")
Id open a case with support. Perhaps if you are running a license server there could be an issue. Also, if you are running older hardware there may be a system requirement thing? Unlikely, but possible. ---
**Author:** ![JustAnotherBoy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/justanotherboy/32/6864_2.png) [@JustAnotherBoy](https://forum.logik.tv/u/JustAnotherBoy)\ **Post date:** [April 11, 2022, 4:27am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/19 "2022-04-11T04:27:37Z")
sorry for bumping an old thread. I just got this error. did you manage to solve it? ---
**Author:** ![paul\_round](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/paul_round/32/389_2.png) [@paul\_round](https://forum.logik.tv/u/paul_round)\ **Post date:** [April 11, 2022, 9:55am UTC](https://forum.logik.tv/t/requested-service-not-available-error/4396/20 "2022-04-11T09:55:45Z")
No, my colleague ended up reinstalling OSX.