# Sapphires not working

**URL:** <https://forum.logik.tv/t/sapphires-not-working/4723>\
**Category:** Flame Questions\
**Created:** [December 23, 2021, 6:23pm UTC](https://forum.logik.tv/t/sapphires-not-working/4723 "2021-12-23T18:23:47Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![FlyingT](https://avatars.discourse-cdn.com/v4/letter/f/e9c0ed/32.png) [@FlyingT](https://forum.logik.tv/u/FlyingT)\
**Post date:** [December 23, 2021, 6:23pm UTC](https://forum.logik.tv/t/sapphires-not-working/4723/1 "2021-12-23T18:23:47Z")

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My Sapphires crash my flame these days. My Cinesys engineer says there are no indications it is a flame problem. Anyone else seeing this?

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**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\
**Post date:** [December 23, 2021, 6:28pm UTC](https://forum.logik.tv/t/sapphires-not-working/4723/2 "2021-12-23T18:28:37Z")

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Please provide more info. Hardware, flame version, sapphires version, when it crashes, what happens in the app shell, etc.

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**Author:** ![FlyingT](https://avatars.discourse-cdn.com/v4/letter/f/e9c0ed/32.png) [@FlyingT](https://forum.logik.tv/u/FlyingT)\
**Post date:** [December 23, 2021, 6:38pm UTC](https://forum.logik.tv/t/sapphires-not-working/4723/3 "2021-12-23T18:38:17Z")

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Crashes on both Flame 2022.1. and 2022.2. on Linux. The older sapphires and the new ones  
crashes when I apply on OFX in timeline and select the shader I want.

Workstation: Super Server 0123456789  
CPU: Intel(R) Xeon(R) Gold 6234 CPU @ 3.30GHz, 32 active CPU(s)  
RAM: 192621 Meg of RAM  
Graphics: Quadro RTX 6000 Driver: 460.91.03  
OS: CentOS Linux release 7.6.1810 (Core) - 64bit OS  
Kernel: 3.10.0-957.27.2.el7.x86\_64 DKUversion 16.2.0-1  
Config: DKUversion 16.2.0-1

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**Author:** ![FlyingT](https://avatars.discourse-cdn.com/v4/letter/f/e9c0ed/32.png) [@FlyingT](https://forum.logik.tv/u/FlyingT)\
**Post date:** [December 23, 2021, 6:40pm UTC](https://forum.logik.tv/t/sapphires-not-working/4723/4 "2021-12-23T18:40:06Z")

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It seems like this started happening here pretty recently, between upgrade. I had a couple months with no jobs were I wasn’t using them. Then the next time I tried…crash…

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**Author:** ![ytf](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/ytf/32/109_2.png) [@ytf](https://forum.logik.tv/u/ytf)\
**Post date:** [December 23, 2021, 8:21pm UTC](https://forum.logik.tv/t/sapphires-not-working/4723/5 "2021-12-23T20:21:21Z")

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Have you tried re-installing the OFX?

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**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\
**Post date:** [December 23, 2021, 8:56pm UTC](https://forum.logik.tv/t/sapphires-not-working/4723/6 "2021-12-23T20:56:11Z")

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Definitely try reinstalling the Sapphire OFX with a latest version.