# ShotGrid Shot Export in Flame 2023.3

**URL:** <https://forum.logik.tv/t/shotgrid-shot-export-in-flame-2023-3/8660>\
**Category:** Flame Questions\
**Tags:** shotgrid, export-issue, shot-export, flame\
**Created:** [June 29, 2023, 11:15pm UTC](https://forum.logik.tv/t/shotgrid-shot-export-in-flame-2023-3/8660 "2023-06-29T23:15:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dustin](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@dustin](https://forum.logik.tv/u/dustin)\
**Post date:** [June 29, 2023, 11:15pm UTC](https://forum.logik.tv/t/shotgrid-shot-export-in-flame-2023-3/8660/1 "2023-06-29T23:15:21Z")

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So we just tested updating Flame from 2021.1 to 2023.3 and ran into an issue I haven’t seen before. When I try to publish a sequence to ShotGrid from Flame I get an error… “Token is disabled in batch name and cannot be resolved”. I can’t seem to find any error in the logs. The exact same scripts/config works in 2021, it only seems to be in 2023. Any help would be appreciated. Thanks,  
Dustin.

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**Author:** ![Slabrie](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@Slabrie](https://forum.logik.tv/u/Slabrie)\
**Post date:** [July 6, 2023, 12:11pm UTC](https://forum.logik.tv/t/shotgrid-shot-export-in-flame-2023-3/8660/2 "2023-07-06T12:11:15Z")

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Have you defined Shot Name on your content prior publishing the shots?

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**Author:** ![dustin](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@dustin](https://forum.logik.tv/u/dustin)\
**Post date:** [July 6, 2023, 12:57pm UTC](https://forum.logik.tv/t/shotgrid-shot-export-in-flame-2023-3/8660/3 "2023-07-06T12:57:01Z")

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Yes, I have had this configuration working for years on 2021. Since we updated to flame 2023.3 it has been giving this error about the token being disabled in batch name. I haven’t seen that error before. The only error that was consistent for me was at times we would have time out or runtime errors when publishing from flame.

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**Author:** ![Slabrie](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@Slabrie](https://forum.logik.tv/u/Slabrie)\
**Post date:** [July 6, 2023, 1:09pm UTC](https://forum.logik.tv/t/shotgrid-shot-export-in-flame-2023-3/8660/4 "2023-07-06T13:09:15Z")

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Thanks for the quick reply.

Please open a ticket with our Support team so they can investigate the issue.

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**Author:** ![dustin](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@dustin](https://forum.logik.tv/u/dustin)\
**Post date:** [July 6, 2023, 1:30pm UTC](https://forum.logik.tv/t/shotgrid-shot-export-in-flame-2023-3/8660/5 "2023-07-06T13:30:09Z")

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I do already.  
Thanks for trying. I was trying to come at it from autodesk support and here at the same time.