# Stone and Wire won't start after upgrading to 2021.2

**URL:** <https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744>\
**Category:** Flame Questions\
**Tags:** install\
**Created:** [December 4, 2020, 5:37am UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744 "2020-12-04T05:37:18Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![SamE](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@SamE](https://forum.logik.tv/u/SamE)\
**Post date:** [December 4, 2020, 5:37am UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/1 "2020-12-04T05:37:19Z")

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![Screen Shot 2020-12-03 at 9.32.12 PM](https://us1.discourse-cdn.com/flex020/uploads/thedepartmentofexternalservices/original/1X/f5c631cee42ddb525cad6cf0fd37b9a4b2f443cd.png)

Anybody seen this?

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**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\
**Post date:** [December 4, 2020, 2:43pm UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/2 "2020-12-04T14:43:37Z")

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Hmm…any networking changes…new IP addresses, different frame stores?

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**Author:** ![SamE](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@SamE](https://forum.logik.tv/u/SamE)\
**Post date:** [December 4, 2020, 6:01pm UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/3 "2020-12-04T18:01:44Z")

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I think something got automagically screwed up when I upgraded to Big Sur. I’ll screw around with my networking. Probably need to manually put my fixed IP address back at the top.

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**Author:** ![ace\_elliott](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/ace_elliott/32/14664_2.png) [@ace\_elliott](https://forum.logik.tv/u/ace_elliott)\
**Post date:** [August 25, 2021, 10:36pm UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/4 "2021-08-25T22:36:03Z")

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Did you happen to figure out if it was the Big Sur upgrade?

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**Author:** ![Slabrie](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@Slabrie](https://forum.logik.tv/u/Slabrie)\
**Post date:** [August 27, 2021, 10:20am UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/5 "2021-08-27T10:20:38Z")

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Hello group!

Latest version of macOS enforces security policies for many aspect including disks. This issue might be related to the fast Flame does not have the permissions to read the storage location. Just visit System Preferences and make sure Flame ad its services are allow to read your volume and there you go.

Security is good until it is not! But most of the time it is, unless when you forget your keys in your car and after 5 minutes your car decides to lock the doors 😉

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**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/randy/32/6122_2.png) [@randy](https://forum.logik.tv/u/randy)\
**Post date:** [August 28, 2021, 3:33pm UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/6 "2021-08-28T15:33:25Z")

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Hi @Slabrie , is there a master list somewhere of flame components that do require permissions?

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**Author:** ![Slabrie](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@Slabrie](https://forum.logik.tv/u/Slabrie)\
**Post date:** [August 30, 2021, 10:38am UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/7 "2021-08-30T10:38:12Z")

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Hello Randy!

We do not have formal documentation about the security options for macOS but we just added the following text on our knowledge base here: [Files appear in the macOS Finder but they are missing in Flame MediaHub tab | Flame Products | Autodesk Knowledge Network](https://knowledge.autodesk.com/support/flame-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Files-appear-in-the-macOS-Finder-but-they-are-missing-in-Flame-MediaHub-tab.html)

When you mount an external disk on macOS, a unique identifier (UID) is created and you are ask to allow full disk access a dialog should be shown asking you to allow permission for the various services like Stone+Wre, Dlmpd, Wiretap Gateway, etc. Then Flame can access the content of the disk.

If you eject the disk and re-mount it, a new UID will be generated BUT macOS might not show you the access dialog and you will probably not be able to see the files in Flame (but Finder will be fine). To solve the issue, do the following:  
-Go to System Preferences  
-Security & Privacy  
-Privacy tab  
-Navigate the list of item and look for Full Disk Access  
-You should se the following uncheck items:  
-DLmpd  
-sw\_dbd  
-sw\_serverd  
-iffsWiretapServer  
-wiretapgateway

Check them all and there you go.

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**Author:** ![ace\_elliott](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/ace_elliott/32/14664_2.png) [@ace\_elliott](https://forum.logik.tv/u/ace_elliott)\
**Post date:** [August 30, 2021, 3:53pm UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/8 "2021-08-30T15:53:08Z")

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Ahhh yesss, this happened to me now that I recall. I opened up flame by clicking the icon at the bottom and then my Prores QTs were checker board. Nothing popped up for flame to have permissions. But when I opened up Flame again later on in terminal, then all the privacy settings popped up that I needed to check (like you mentioned in your post) and from there I was able to see my Prores QTs.

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**Author:** ![Slabrie](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@Slabrie](https://forum.logik.tv/u/Slabrie)\
**Post date:** [August 30, 2021, 4:37pm UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/9 "2021-08-30T16:37:18Z")

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Bookmark the URL for future reference and share it with all your friends 😉

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**Author:** ![PlaceYourBetts](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/placeyourbetts/32/6852_2.png) [@PlaceYourBetts](https://forum.logik.tv/u/PlaceYourBetts)\
**Post date:** [April 21, 2023, 6:52am UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/10 "2023-04-21T06:52:26Z")

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I have just had a problem with my stone + wire not working on the mac

What fixed it was turning off the Airplay here:

 ![Screen Shot 2023-04-21 at 18.51.06](https://us1.discourse-cdn.com/flex020/uploads/thedepartmentofexternalservices/original/2X/7/7149cdd95a5ca8140c00906176ccd44706b49294.png)

This was the most relevant thread I could find whilst I was trying to find a solution and since my solution was different I thought I would post it here for posterity 👍

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**Author:** ![johnag](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.logik.tv/johnag/32/573_2.png) [@johnag](https://forum.logik.tv/u/johnag)\
**Post date:** [April 21, 2023, 8:10am UTC](https://forum.logik.tv/t/stone-and-wire-wont-start-after-upgrading-to-2021-2/1744/11 "2023-04-21T08:10:54Z")

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And for those on MacOS Ventura it’s located under the General tab

 ![image](https://us1.discourse-cdn.com/flex020/uploads/thedepartmentofexternalservices/original/2X/c/c14e289a617c265e39a1d6aa4d334cd777b1cec5.jpeg)
