Hello to our LucidLink Community!
Today marked the launch of the entirely new LucidLink, a foundational release we are excited to continue building on. With this announcement, we know there are a lot of questions about what this means for your existing LucidLink accounts. We want to address these questions directly and ensure you feel supported every step of the way.
Here’s what you need to know:
For our customers running LucidLink Classic (2.8 or earlier), it’s truly business as usual. There are no changes to your current experience—no adjustments to your workflow, no impact on pricing, and no mandatory upgrades. Simply keep using LucidLink as you always have, without interruption.
However, if you’re curious about the new LucidLink (version 3.0), we’d love for you to give it a try! Version 3.0 can run side by side with your current setup, allowing you to explore its features without affecting your existing filespaces. You can access filespaces from both versions on the same desktop at the same time. It’s a chance to try out the new capabilities while maintaining the familiar environment of 2.x.
If you decide to explore 3.0, please note you’ll need to create a separate 3.0 account. This new account will work independently from your existing one, ensuring you can experiment freely without impacting your current setup.
We also want to be transparent: some features you may rely on in LucidLink Classic are still being added to the new platform. While we’re introducing exciting new enhancements, we’re also committed to reaching feature parity by early 2025 through multiple subsequent releases.
Lastly, we’re working on an upgrade tool, to be available in Q1 2025, which will allow you to seamlessly promote your 2.x filespaces to the new 3.0 platform without the need to copy your data. Whether your files are stored on IBM, Wasabi, or other S3 cloud storage providers, you can choose to keep your data right where it is.
In essence, think of LucidLink 3.0 as a new product, built from the ground up. When the time is right, the upgrade tool will make it easy for you to transition your filespaces into the new platform smoothly.
As always, we’re here to help answer any questions or concerns you may have. Please don’t hesitate to reach out if you’d like to discuss further. Thank you for being a part of our community—your feedback and insights drive our work forward, and we can’t wait to hear what you think of the new LucidLink!
Warm regards,
The LucidLink Team