BorisFX support?

Hi guys,

Does anyone know how to reach BorisFX support? I’ve tried filling in the website form but it gives me:

There was an error submitting your case. Please email support@borisfx.com

And I’ve emailed twice already but nobody seems to be home.

Thanks!

Ton

Have you had any luck getting through to support yet?

Sadly not… Is Brian Fox still at Genarts/ Boris?

Got someone to fix things using the ‘chat’ window… :slight_smile:

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So are you all set? Apologies for support delays. I just tried the support web form and all seems to be working.

Just to let you know, in a pinch during US business hrs there is almost someone at Boris FX that monitors the live chat (found on home page of website) OR will answer calls.

Best,
Ross Shain

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I’m all set now. Thanks…