I have an mTape LTO 7 drive which is out or warranty by about 4 months and only had 6 tapes put through it. It has now developed an error 5 and 6. (media or hardware error). The mTape guys want $1800 to put a refurb unit in. I’m feeling that I got a lemon because it’s only 2.5 years old and not many tapes went through it. The company says that IBM will not replace it as its out of warranty.
As I don’t have that much data on tape I’m considering changing my archive strategy. What are others doing? Should I get the drive repaired or look for another system.
What do you think I should do?
Anyone have a contact at IBM I could call?
Thanks for reading