Having a problem trying to run vic, I got the following error message:
Could not test existence of process 165846 on host 82.71.204.23.
This is our mail server. I have tried killing the process, but it says it doesn’t exist and when I run ps ef, it doesn’t show up.
I’ve even tried rebooting whilst disconnected from the network, but it still throws the same error.
Any suggestions how to clear it?
I had this message a few weeks ago and a great engineer friend of mine sent the following steps, which worked for me. Check for spaces / missing spaces as there were one or two but I might have fixed them in this note.
#'s in parts 2 and 5 added to conceal machine name
1 - Make sure Flame isn’t running
2 - Check that partition 7 is definitely the actual partition number:
/opt/Autodesk/sw/sw_df
######-MacBook-Pro stonefs7 % /opt/Autodesk/sw/sw_df
Partition Free Total %use iFree iTotal %use
7 49210 80369 39 N/A N/A N/A
3 - Stop Stone& Wire
sudo /opt/Autodesk /sw/sw_stop all
4- Change directory to /opt/Autodesk/clip/stonefs7:
cd/opt/Autodesk/clip/stonefs7
ls -al
5 – In this directory you will see 4 files:
-rw-rw-rw- 1 root wheel 0 24 Jul 2023 .last_ic
-rw-rw-rw- 1 #### wheel 1 24 Jul 2023 .ref
-rw-rw-rw- 1 #### wheel 186 24 Jul 2023 .ref.log
-rw-rw-rw- 1 ####
wheel 307 24 Jul 2023 .ref.rec
6 - Delete all 4 of this files with:
sudo rm -rf .last_ic .ref .ref.log .ref.rec
6 – Start Stone&Wire
sudo /opt/Autodesk /sw/sw_start all
7 - Run vic manually with –f option:
/opt/Autodesk/io/bin/vic –v stonefs7 –f
8 - Then run sw_purge:
sudo /opt/Autodesk /sw/sw_purge -p 7
9 - Then restart stone and wire:
sudo /opt/Autodesk /sw/sw_restart all
10 - Then rerun vic manually without the –f option to check that there are not errors (not as root user):
/opt/Autodesk /io/bin/vic -v stonefs7
Thank you!
Worked perfectly.
How in the fuck would your mail server establish a lock on your S+W volume? Sounds like you should re-think your infrastructure a bit.
No idea, but thanks for your helpful comments, as usual!!
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Hey peeps, Im getting the same error.
But the workoround is not working, I can not find the files I need to delete.
4 active connections on volume stonefs:
Application PID Host #Conn
--------------------------------------------------------------------------------
flare 62213 (unknown) (192.168.0.150) 1
flare 81454 (unknown) (192.168.0.234) 1
flare 57095 (unknown) (192.168.5.45) 1
vic 67657 (unknown) (192.168.1.171) 1
What to do about these connections… ?
Any ideas?
Hey @inti.martinez my friend
You probably have done your homework but make sure your stonefs is the correct number, I would say.
Also it could be DNS.
Hey, my friend!!! Good to hear from you!
The funny thing is, I do not have a number at all.
If I go here:
cd/opt/Autodesk/clip/
I just have one folder: stonefs
That’s a bit wonky. It should be 0-7 so something is off. Can you contact support or if you’re in the hot, contact a freelance engineer like Jack Horrocks.
.s
1 Like
Sent you his number on Messenger