After 2026.2 update, can't create Database and PostgreSQL server

[anilvural]

Hello everyone ,
I’m currently using Flame 2025.2.2 without any problem and have my own projects on it. I just tried to install 2026.2, but some errors occurred. In my first trial, I could smoothly open the application but couldn’t see my localhost and projects. Instead, it showed other network users and their projects. I then uninstalled it for my second trial.

2025.2.2 still in use so, I couldn’t make a clear installation but hoping to make them work together.

For now, I can only see this message and can’t even see other hosts on the network.

[Slabrie]

Hello @anilvural

Flame 2025.x and 2026.x and co-exist on the same workstation without any issues.

What does Service Monitor application (located in the Autodesk folder) says about the PostgreSQL database status?

We have seen users not only uninstalling the application but also manually remove the components and deleting the database… Could it be your case? In this case, uninstalling 2026.2 and reinstalling will bring back the required components

[anilvural]

First, thank you for your reply

I tried reinstalling the 2026 version multiple times, but it did not solve the problem.
I don’t think I changed anything in the database since the 2025 version is still running perfectly.

[Slabrie]

My pleasure!

Have you ever been able to start Flame 2026 and create the database? The error seems to state a database has been created BUT cannot be used by Flame. You might need to recreate it using the command line tool as explaind here:Help

You should then good to go.

[anilvural]

I was seeing this.
Skipping shows me the same error as the one in the first picture I uploaded. Disabling also shows the same error. Restarting doesn’t do anything.

After trying that guide, I can only see other flames on networks that are using 2026 but still can’t create anything on local.

I think I’m not qualified enough to solve this problem by myself, so I’m going to make a clean installation later after clearing 2025. :), but I really appreciated your help. Thank you.

[Slabrie]

You should be able to create a trust database (you have used the secured option with cert option but you really do not need this).

Just do these:

sudo rm -r /var/opt/Autodesk/pgsql/17/data

sudo -u flame_db -i

cd /opt/Autodesk/bin

./igniter --init --auth=trust

You should then be able to start Flame and use your local database.

The error message you se says that there is a database folder but Flame cannot use the database. Erasing the folder(first command above) remove the database and the other commands let’s you rate the database. I guess when you have unstalled Flame something happend IF the database was working before.

[anilvural]

Now everything works perfectly.

Thank you!!

[Slabrie]

Very good!

If in the future you need to uninstall Flame 2026 or update, make sure to use the Unistaller application and not delete the Autodesk folder from the Finder since it contains not only the applications but also the database. Uninstalling does not remove the database since your data is preserved for future installation. I am not sure if this is what happened on your mac but now you should be good to go and enjoy 2026.2 Update!

If you are on macOS 26, make sure not to update to macOS 26.1 (see macOS 26.1 installation issue (WAIT BEFORE UPDATING!) - #12 by Slabrie )

Also, as a rule of thumb, turn of Automatic Update for macOS since you might get new features but also challenges!

[anilvural]

Actually I use uninstaller but I will keep in my mind to turn off auto update, thank you.