Completely remove pre-2026 stone+wire

Flame Flame Questions
1

With the new database system in 2026, there are stone+wire components you don’t need anymore. Some of these were slowing down my system so I followed these steps from Autodesk Support to remove all traces of pre-2026:

– Uninstall all Flame versions using the Uninstaller Application.

– Open a Terminal, get root privileges.
---- sudo su
---- Remove residual Autodesk packages.
---- rm -rf /opt/Autodesk
---- rm -rf /Library/Application\ Support/Autodesk
---- rm -rf /Applications/Autodesk
---- pkgutil --pkgs | grep -i autodesk | xargs -n1 pkgutil --forget

– Run the cleanCFApps.sh script located in the installer to remove the Creative Finishing application files:
---- Open the DMG installer file but do not run install yet.
---- Run the command /Volumes/Autodesk<Flame_version>/Install\ Flame.app/Contents/Helper/checks/cleanCFApps.sh -2

– Restart computer and Install needed Flame versions.

3 Likes
2

Reading through this - that sounds like instructions for Mac, correct?

Is there a similar set for Linux?

3

ah yes - sorry I forgot to say I’m on mac.

I don’t know the equivalents in Linux but I think it’s just slightly different paths

4

I’m guessing this is only if you sosnt need any previous versions

5 
$ sudo /usr/local/bin/rmsoft --help

Usage: rmsoft [option]

Options:
  -h, --help            show this help message and exit
  -a, --all             Remove all Autodesk software
  -r RESUMES, --resumes=RESUMES
                        Remove Autodesk software associated with either the
                        resume file or the regexp string specified
  -k KEEP, --keep=KEEP  Remove All Autodesk software except the one associated
                        with either the resume file or the regexp string
                        specified
  -f, --delete-folders  Remove all autodesk FOLDER
  -c, --no-confirm      No confirmation
  -g, --no-gui          trigger interactive shell mode
  -v, --verbose         verbose mode

how-to-completely-remove-and-clean-flame-from-my-system

6

Danger! Be triple sure your archives are in order before using the above command. This command does not align with the usage of cleanCFApps.sh -2.

1 Like
7

do you think this will help with the problems im having with a disappearing database and generally a bit flaky! I started from a 2025 base

8

So I followed your instructions. Got rid of everything. Then reinstalled 2026.01. But when I launched flame all the old projects were still there. I was hoping we were starting again. How do you start again with the database?

9

@Jonhollis
database-creation
igniter-command-line-tool
if you want to erase everything and are starting again from scratch you need to search for the section that includes:

/opt/Autodesk/bin/igniter --destroy
10

And this will get rid of the new database. I was surprised after deleting everything that that was still there,. Is the Postgre basically somewhere else

jh

11

Just tried this and now the new installed flame won’t launch. Unable to start PostgreSQL server

Screenshot 2025-05-28 at 09.07.12.png
Screenshot 2025-05-28 at 09.07.12.png1280×722 98 KB

12

Ok tried it all again. Tried the commands from Bryanb and then the igniter destroy. And now we are back with a fresh install - everything is lit green.

I think my problems are elsewhere though. When I create a project occasionally in the project manager it disappears and you occasionally get a IP address invalid line come up. Then the project comes back/ I think this intermittent thing is the problem. Any ideas

13

As well as Invalid IP address I also occasionally get this

Screenshot 2025-05-28 at 10.16.07.png
Screenshot 2025-05-28 at 10.16.07.png1280×954 40.9 KB

14

Please follow-up with our Support team ASAP as what was proposed in this thread: Crashes galore - #39 by allklier

15

Hi - yes ive contacted them

16

ive contacted them but no response as yet. bearing in mind ive been without a machine all day

17

Hello @Jonhollis

Looking at your more recent posts I guess Support have been able to debug you and you are good to go with Flame 2026?

18

Didnt get much luck with support,. first case no one answered - the second they killed it because I got the company name slightly wrong. im back in London where flame works just fine! sticking with 2026 - tons and tons of crashes though. not all of them send logs to you. mostly in type and to do with the animation window

19

but im sticking with it.

20

just need to instal Logik Projekt now