Flame 2027.1 — “Unable to authorize license” (it's not your firewall)

:frowning: its ok

We also get a lot of users using AI to copy paste for English language assistance and copying and pasting gets flagged sometimes. We do our best.

I just got a call from what I believe is one of the licensing subsystem devs at Autodesk. They seem to have urgency regarding this situation.

Same. I am in the shits with a delivery but will do my best to move this forward.

we used the workaround but added a case: 26360297

Just got a request from Beau..if you are experiencing this, helping out with hte below with your tickets is greatly appreciated.

Autodesk Identity logs
https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/6IFPpIksTDfsCzp1JwIH5k.html

Autodesk licensing logs with verbose logging enabled
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-collect-Autodesk-Desktop-Licensing-Service-log-files-for-troubleshooting.html

I do a machine available for them for the next several days so hopefully we get a jump on this rascal.

I have amended the original workaround while this is being worked on.

#2 alone has always worked for me. So stupid and annoying though.

FYI, I got a nice message from Autodesk Support.

Problem identified.

Fix validated.

Update coming soon to an Identity installer near you soon.

Doing God’s work. Thanks Randy.