Hi,
I have two Flames on the same network at the same location. We keep having dumb licensing problems. We cannot seem to both be working at the same time – even though I’m paying for 2 boxes and we are signed in as different emails.
I get this error when trying to open Flame, and I can’t work. We’ve tried various things…
It just hangs with this empty window, and I cannot open Flame.
Is there still a remnant of ADSK support? And how would one contact it? My last attempts came to nothing…
I think the same happened to me a few weeks ago. I’ll look what the fix was.
re: support, yes still there and responsive. The new assistant actually makes it a bit easier to open a case. It’s not as dumb as the previous one.
however license support goes to a different team which has less of a positive record.
@GPM I had the same symptoms. You have to reset the licensing status on the system and then it will work again. It happened a few times in a row, and then went away. Mine was on MacOS, but could easily be on Linux as well. I think some status or certificate gets horked.
Here are the details: More licensing shenanigans - #6 by allklier
Aaand this one might also help
Thank you, Jan and Sinan. We’ll try this in the morning
I’d rather not spend as much time sorting out licenses as actually working on this job with a deadline.
this a worldwide issue that is affecting Flame Linux ver 2024.x and 2025.x in multiple houses … not affecting Macs - One that autodesk need address with a QFE or patch release asap
