Flame Feedback

Flame Feedback - site appears to be down - 2026-04-01
Has been unhealthy for 3 days.
Or maybe my membership has been revoked?
@Slabrie @fredwarren

It is not down because people have submitted requests in the past 3 days.

We have seen reports of people having a hard time login in. Can you try the following address if this not the one you are already using: Welcome to Flame Feedback!

Thanks @fredwarren - this is a new site requiring a new login and new account - is this expected?

It is not. Use the same credentials and you will land on Flame Feedback.

I pressed the Join button but nothing happens

Clicking on “Join as Philip…” should do the trick. Isn’t it?

Sadly not working - there is a sort of “loading” animation on the browser tab but the new site never loads.

Can you try a different browser? I have no idea why it wouldn’t work for you. Maybe try to delete the cache/cookies for the site as well.

Will try a different browser.
Deleted the cache/cookies but no joy.
Thanks @fredwarren

The site is VERY slow for me. Like almost dead it’s so slow.
Going on 2 minutes of this

same

Working perfectly here

Where are you?

Colombia

Adding a data point. No access or slowness issues when accessing locally from Los Angeles or over VPN on East Coast. Windows Firefox/Edge and macOS Firefox both load with no issues. Signup process experienced no issues.

Trying from Southern California.
Cannot login.
Microsoft Edge, Firefox, Chrome, Safari - macOS 15.7.4

Interesting. Can you try from a mobile device on cellular, not wifi?

Looking through the internal help desk, it is recommended to email autodesk.feedback.community.admins@autodesk.com to connect for Autodesk Feedback support.

Thanks @motoronlysync
Also tried from the iphone centercode app.
I hit the Flame Family Page but it’s empty.
I suspect that I’ve just been silently removed from the program.

Works for me too, in the UK.

oh well, it was fun while it lasted.