Louper v2 very slow

Hi, anyone using Louper v2. I’m seeing very slow upload speeds with the filespace feature. I’ve mentioned it to their support department but they can’t find the cause of the issue. All my other uploads to GoogleDrive, Frame.io are much faster than Louper. Louper is 10x slower.

Any clues to where to look to fix this?

I’m guessing no one here is using Louper?

How do cloud data center regions compare between services? That could explain it….

OK I have discovered something very interesting.

My computers are connected via 10gig and when I switch them to 1gig Louper uploads at the expected rate.

So I’m thinking it’s a flow control issue so I tried tweaking all the network settings under the network/hardware tab but nothing other than setting it to 1 gig works.

Anyone got an idea as to whats causing this weird behaviour

On explanation I can think of, though it would be poor engineering…

All cloud uploads need to use multiple streams to overcome long latency in transit to the data center, especially if you’re not located right next to it.

The software will decide how many streams to use. Too many, and it creates overhead instead of helping. Too few and it will not max out the link.

So if Louper sees a 10G connection it thinks this will be fast, let’s use fewer streams. But it doesn’t work out. You reducing the networking to 1G leads it to make different decisions on the streamcount and you hit on the optimal number.

If that is the issue, then it would be in their code. That’s not something their support folks may understand, but if they can ask engineering you might get somewhere with your valuable test data.

just on a stupid hunch here,

But do
you use Jumboframes
on your 10G network?