So just for shits & giggles - on my Linux test system I just had a fresh install of Flame. I logged in with my standard user license. Once I was done instead of just existing the application, I used the license menu at the bottom to ‘log out and quit’ to see how that worked.
It pops up a dialog to tell you next time you need your password again.
And then when I launch it, it goes through the same browser login we always use now. But the browser has the login cached. So you really don’t have to enter it again.
It’s two extra clicks, but for peace of mind it’s not an extra burden on startup or having to remember your password more than if you just exit.
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Yea, I can do it,
but i am scared that one of our many users will forget and I dont constantly want to be the license police -.-
I totally get it.
From one German to another German.
It’s good to follow the rules, be mindful of them, flag when shit isn’t working or ambiguous. Cross your ts, dot you is. And find a third character in the alphabet to do something to just in case. German beer glasses are by definition always half empty.
I think the only fix at this point is to become a bit more American in attitude. Sometimes things are a bit more a guideline rather than a hard and fast rule. And you roll with it until they come after you, and then you lawyer up and tell them to get their own house in order before they come out swinging.
After all ADSK is an American company with American EULAs and American attitudes towards all this. There is no good middle ground to feel at peace with a German mindset.
Trust me. I’m familiar with both sides of the equation and it’s a daily fucking battle. Has been for 30+ years. And I’m married to an American business executive, born in Oklahoma, educated in Boston. We have colored off on each other, but there will always be a gap.
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Accidentally had an instance of Flame logged in on another system and the licensing system told me that was the case and warned me. Seems to me that licensing works as advertised in our use case. Not saying it does for anyone else
It seems to be the case more often that it used to be anecdotally. So that must be the improvements @Slabrie mentioned that happened recently. May not be 100% but definitely better.
I think the determining factor is the version of the licensing agent in play. Latest and greatest seems to seal the leaks.
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i will go try this again… also still have a call wth adsk thursday will let you know .
had a call with india
it was the worst call i ever had with any company ever. Literally spirit airlines has better support than that.
I am super duper ultra pissed, they are in some giant callcenter and couldnt even say wether the users have to log out or in, they also said there is a 3 machine maximum and activating your license on a 4th machine is allready illegal , but then I aksed what about installing 400 burn nodes and they didnt even know what that was or why and how all that even is SUPPOSED to work
0 clear answers i am seriously very dissapointed and super pissed we spend multiple thousands of euros every month on flame licenses, I expect to at least have CLARITY on how we are supposed to use these licenses.
This is completely inacceptable.
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That is very disappointing.
I don’t get why it matters how many systems you have your user installed on. If Autodesk’s licensing works as advertised (which did for me the other day but we’re all on the 2025.2.1) then you can only be logged into one system at a time. It shouldn’t matter if you have it installed on 4 or 40 systems, as long as you are only using the one license at a time. That is a bit shit.
It doesn’t matter where a company chooses to locate its call centre, the staff inside need to be thoroughly trained about all their products. Isn’t the point of moving to a corporate wide license policy that it actually makes life easier for their team, so call centres can easily rattle off the policy as it is the same across the board? Though it sounds like they did that without being confident? The policy is dumb though with a user based licensing model. We literally had a couple of freelancers this week come in and work for us. They brought their own Flame license but logged into our hardware. They’d only need to do that at a couple of locations before they are breaking their user agreement. That is completely ridiculous and a massive oversight in a user licensing model.
As a community, we are lucky that the dev team are so engaged. If it wasn’t for that, I think a lot of people may have gotten jacked of Flame and moved on elsewhere. I also think it is pretty sad that so many of us got excited that there was a small snippet of Flame in an Apple presentation. Shouldn’t the goal to be to see it as regularly as your see the likes of Resolve or Premiere in such videos? The corporate governance of Flame is leaving a lot left desired.
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I couldnt even get clarity on what they mean with “logged in” and “installed”
Logged in = running Flame
Logged in = logged into aurodesk account? what if you use maya one one machine and flame on another as the same user? what is if blah blah nlah.
installed? like what does that mean? ?!
its clearly not clear to anyone what things mean.
There’s more gray space….
I needed to use AutoCAD for a few days. Was hoping to use the 30 day trial they advertise to come back up to speed.
But once I installed it, it immediately grabbed flex tokens I had in my account. Never asked.
Chatted with support. They said you can’t have production version and trial version in same account. I was surprised how I ended up with production version, but that’s because it skipped over the trial without asking it immediately became a production license and then there’s no way back.
So no choice but to burn tokens. Ugh.
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another week, another monday another call with support
we added a seat to our running 3 seat subscription, now we have 2 subscriptions, one for 4 and one for 3 seats…
this system is so insanely stupid.