Mac Studio Ultra and Flame

Hello

It just a fresh install from Flame 2022 that refused to lunch after the project configuration, then uninstall and install a Flame 2023 that doesn’t even launch after the installation, giving this kind of error.

Stone+Wire are in Red and so Wiretap Gateway

/opt/Autodesk/log//flame2023_Chadis-Mac-Studio_app.log:[warn] 189392384 program.C:1027 05/05/22:13:21:21.864 Warning: Qt WebEngine seems to be initialized from a plugin. Please set Qt::AA_ShareOpenGLContexts using QCoreApplication::setAttribute before constructing QGuiApplication.

/opt/Autodesk/log//flame2023_Chadis-Mac-Studio_app.log:[warn] 189392384 pythonHook.C:152 05/05/22:13:21:22.705 [PYTHON HOOK] ‘customUIAction’ hook have been deprecated. Support for it is not guaranteed in the future. Current used in ‘/opt/Autodesk/presets/2023/shotgun/flame_hooks/sg_initialize.py’.

/opt/Autodesk/log//flame2023_Chadis-Mac-Studio_app.log:[warn] 189392384 pythonHook.C:152 05/05/22:13:21:22.705 [PYTHON HOOK] ‘customUIAction’ hook have been deprecated. Support for it is not guaranteed in the future. Current used in ‘/opt/Autodesk/presets/2023/shotgun/flame_hooks/python_console.py’.

/opt/Autodesk/log//flame2023_Chadis-Mac-Studio_app.log:[warn] 189392384 shellCmd.C:335 05/05/22:13:21:32.890 Command killed by signal 13

/opt/Autodesk/log//flame2023_Chadis-Mac-Studio_app.log:[error] 189392384 swConfig.C:1395 05/05/22:13:21:32.897 Could not check permissions on ‘/Volumes/T9/FLAME/.mirror’: No such file or directory

/opt/Autodesk/log//wiretapgateway.log: 518:[error] 73119232 rcAppContext.cpp:265 05/05/22:13:25:57.594 IO handler error: Interrupted system call

/opt/Autodesk/log//ifffsWiretapServer.session.log.3:[warn] 44570112 ifffsWiretapServer.C:178 05/05/22:13:26:58.575 Full disk access does not seem to be enabled for /opt/Autodesk/wiretap/current/ifffsWiretapServer

/opt/Autodesk/log//ifffsWiretapServer.session.log.3:[error] 44570112 swdb_rcapi_shared.C:148 05/05/22:13:26:58.764 Unable to connect to Stone+Wire Database server on host ‘localhost’ port 7261: Connection refused.

/opt/Autodesk/log//ifffsWiretapServer.session.log.3:[error] 44570112 swdb_rcapi_shared.C:148 05/05/22:13:26:58.939 Unable to connect to Stone+Wire Database server on host ‘localhost’ port 7261: Connection refused.

in your system preferences/Security & Privacy settings, go to the Privacy Tab, enter your password to unlock it, then select Full Disk Access from the left panel, and scroll through the list on the right and check that all the boxes are ticked - sometimes I have noticed that the ifffsWiretapServer are not always ticked…and one of your logs suggests this might be the case.
Also check the Input Monitoring tab and ensure all Flame related options are ticked.

good luck

3 Likes

Perfect… that was it :slight_smile:

2 Likes

exactly the same happened to me on my new laptop!