can anyone offer a solution to these regularly recurring pains when trying to conform a project sent from an outside vendor. I have tried every permutation I can think of in the Match Criteria options Conform tells me there are multiple matches to a clip and won’t link automatically. When cmd/cli…

Hi, there are some solutions/answers for your 3 points, which I hope will help you. The link created with the manual link will be the first in your matched medialist (upper left tab in the mediapanel). By selecting any of these clips will also then used for the manual link, therefore having it…

Hello Lightningad! Please open a support ticket. I would be curious to have access to the content so we could better understand the root cause of the issues you got.

thanks Bernd, first two points make sense… on the third one - they are audio files. file name matches that on the xml. Its a 48khz, 16bit mono clip. No clue why Flames conform tab cannot see it but Mediahub can. edit - very weird! just deselected all the Match Criteria for that audio file and su…

Hi Stephane, do you want the xml file and the offending audio clip? just discovered that deselecting all Match Criteria (everything OFF) it found 23 matches (?) to the one audio clip, and was able to relink it. adam

Hello Adam! Hard to resolve Logik user name to actual human being :wink: Since you have narrowed down the issue yes you could send me the XML and some audio files so we can have a look. My guess is that the audio files metadata does not match the data in the XML so that would explain why there is…

where is the best place to raise the ticket? Autodesk ticketing system is very awkward to find…i could add it on the ticket system in the beta group if thats more likely to reach you.

[image] Autodesk Flame Support Link Links

I run into a lot of “media duration too short…” when there is clearly a match. For me it’s usually a timewarp that makes it so Flame thinks it needs infinite handles. Like the last keyframe of the timewarp is 0% speed. I have to manually edit these keyframes out and then everything links.

I run into this issue plenty. Before linking, if you select all the clips in your timeline and consolidate the handles to “0,” then try to link the footage, it will usually override the media duration message. It will also bring back the handles that you do have from xfer.

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randy July 21, 2022, 11:57am 8

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