I’ve got a project that I can’t name and media that I can’t share but has me a bit frustrated. There are multiple exr files I have received that are multichannel. If I look at them in the Media hub, it will say no media, if I open up the channels with the multi button I can see all the separated ch…

send it to support/Stephane, that is the only way.

I’ve never had this with EXR’s since I rarely use them, but I’ve had it with some other formats. The only quick workaround I have found is to open them in another app and then re-save.

I have had some strange stuff with EXRs before. For me the EXR sequence changed somewhere in the middle. For me it was a reordering of the AOVs which other programs ignored or at lease took the first frame as a guide. I thought that they came up with a fix but I will need to dig back through the f…

@AdamArcher [image] EXR multilayer troubles Flame Questions As discussed in last Sunday 024.1 Update Logik Live, we have added a workaround for this issue in the OpenEXR Format Options so one could get the right frame. am closly working with Maxion / Redshift team to fi…

Unfortunately, the shots have come for another vendor so am not sure I will be able to chase down the pipe the shots has travelled through. It’s kind of like having plumbing issues that trace back to your neighbors yard.

[image] AdamArcher: … by adding bounding boxes/crops in Nuke prior to the output but that is not the case on this one. Anyway, I have abandoned Flame for QCing VFX work now on this project.Any suggestions in regards to this? No point issuing a support ticket just yet as I can’t send the media. I…

I’ve never had an issue sending pre-release material to support. They are trusted, and I think well within the goodwill in stewardship of confidentiality. And you never know, often they can fix some simple issue rather quick and get you a Hotfix. Well worth the try instead of changing your workfl…

Understood @AdamArcher but rest assured that Autodesk is fully committed to GDPR and protection of end users data is quite important for us. We work with MPAA regulated studios so you should e good but no stress if pre-released material cannot be shared at the moment. Just so the issue does not ge…

Multichannel EXRs - Open in everything else I've tried but not Flame

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PlaceYourBetts November 7, 2024, 10:44pm 5

@AdamArcher

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Multichannel EXRs - Open in everything else I've tried but not Flame

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