i just conformed a spot from MXF rushes in Flame 2022.2 no problem.
Now I’m attempting the same process on 2023.2 from the same SSD drives and the MXFs
have this error: No Handler.
Some file identify as MXF but are corrupt (chequerboard) after the first frame…
Any Ideas???
Please open a ticket with our Support team so they can investigate the issue and report back to my team.
Turns out this is a problem with MXF clips that dont have audio
Have you opened a support ticked and provided samples so we can investigate the issue?
Hiya… Did this issue ever get “solved”. Found myself in a situation where I need to pull in some ISO s from a studio shoot and it’s all been delivered as atomised DNxHD .mxf. Can see the first frame of each video file but nowt for the rest. Ta
Hard to say since MFX files can be made of various essence and metadata. I would recommend getting to our Support team and provide a faulty file to help the investigation.
We have figured a work around where if the clips are consolidated in Avid first then they can be brought into flame without issue. We also have the same thing happen with .mxf files generated from Nucoda… It’s most likely a metadata thing that Avid is doing “correctly”.
Wow! Would be great if you could get to our Support team with content showing the issue AND the consolidated version so we could better understand the issue.
I can get some thing sent over once the job is finished… Production are a bit iffy with things going out before the show has TX’d, even if its just to the support team.
No worry we fully understand that! Please keep a post-it somewhere and media files for when you have a moment to open the Support ticket.
Thanks for reporting the issue