Delays opening and using archives

[johnt]

Massive delays opening and using archives - constantly get this error - does anyo9ne know why

May 16 18:53:21 : You don’t have permission to access “http://www.autodesk.com/” on this server.

May 16 18:53:21 : Reference #18.843e1202.1715882001.29cf6ec7
May 16 18:53:21 :

https://errors.edgesuite.net/18.843e1202.1715882001.29cf6ec7

May 16 18:53:21 :
May 16 18:53:21 :
May 16 18:54:21 :
May 16 18:54:21 : Access Denied
May 16 18:54:21 :
May 16 18:54:21 :

Access Denied

[paul_round]

Which version?

[johnt]

2022.3.1

[paul_round]

Odd, I’m running that version alongside 2023 and have never had a permission issue.
I do, however, constantly get no permission to access http://www.autodesk.com, both on 2022 and 2023.

[kily]

Could this be related?

Flame "No Internet Connection" - "Required Connection to Autodesk could not be established" Single User Login

Hi, I’m awaiting more support from a Tier 2 Tech from Autodesk but I thought I would ask the forum if anyone else has had this issue. When I went to open flame yesterday, I got an error that there was no internet connection so I couldn’t login using my single-user login. However, my network hasn’t changed and all other apps can reach the internet no problem. I used the AdskLicensingSupportTool with --checkurls and it was able to reach all the required URLs without a problem. I installed the l…

[motoronlysync]

@johnt

You don’t have permission to access “http://www.autodesk.com/” on this server.

The archive issue and the error message are not likley related. The error is benign and there is a fix available by either updating to 2024.2.1 or newer. Additionally you can make a small change to a configuation file as documented here.