Flame Assist Crashing When When Hitting Play

Flame Flame Questions
1

Hello,

I am very new here so I hope that I am formatting this correctly but I am struggling to fix this issue.

Whilst trying to fix an issue with my BMD broadcast monitor and scopes not displaying anything from within Flame Assist 2026, I have now encountered a new issue on top of this where hitting play on even a fully rendered timeline causes an almost immediate crash. I have updated all of my BMD video drivers and have updated Flame Assist to 2026.2.3.

I am relatively new to Flame and may be missing something very obvious but I cannot seem to see what the issue is. The issue of nothing from Flame appearing on my broadcast monitor still persists but I can live with this, not being able to play anything does seem like a much more pressing issue.

Hours of troubleshooting has led me to believe it is an issue within Flame itself. If anyone has any suggestions as to why this is happening or how I can fix this then help would be very much appreciated.

Thank you so much and have a great day :slight_smile:

2

BMD might be the culprit here. Do not upgrade to Desktop Video 16 drivers, afaik they are not supported yet. Also some weird combination on the timeline might cause the issue.
Do you have the same problem on all clips, desktops, users, projects? You did say you spent hours fixing it, but sometimes a new user solves stuff in the most unexpected way.

3

Thank you so much!

I downgraded BMD Desktop Video and the project now plays.

Still having the issue of no broadcast monitor however this is a lot less disruptive to my workflow than not being able to play a video at all.

Thnaks once again; you’re a life saver!