Wow, didn’t realize how much went on here last week. I thought I had updates turned on for this thread but apparently not. Sorry I wasn’t here for moral support.
Anyway… I finally had a zoom with a bunch of the licensing programers in Asia last night. After an hour and a half they were able to “hopefully” locate the issue and after two years, were finally able to get me able to sign back into my Autodesk license without an OS reinstall.
The issue had something to do with messed up with the SSL certificates - you were on the right trail, Jan… So we have a fix that worked (at least one time) for me on my rig and now and they’re going to investigate what might have caused the issue and hopefully prevent it in the future on their end.
With that being said, this was what they did on my system (Beau from AD support was involved with this case from the start, so if you need additional assistance I’d file a case and try to get in touch with him for more help). To restate, these are the steps I followed when I tried to log into my Autodesk user license on Rocky and received the error stating I could not make an internet connection to Autodesk (even though the machine was connected to the internet without any FireWall impedance):
- Head to /etc/ssl/certs and do an ls -la
- Look for any symlinks that are a series of 8 characters like this “663b494.0” and rename that symlink to a random name under 8 characters with a mv 663b494a.0 xyz.crt command
- Bob’s your uncle! You should be able to connect to their license validation server now. YMMV, but worked a charm for me when trying to log in again after this tweak.
Let me know if you have any luck with this. I’m AD would love the feedback as well.