Hi, I have two Flames on the same network at the same location. We keep having dumb licensing problems. We cannot seem to both be working at the same time – even though I’m paying for 2 boxes and we are signed in as different emails. I get this error when trying to open Flame, and I can’t work. We…

Big thanks to Beau at ADSK, and Gagik at MetVid, and Culley Bunker for helping me out. It takes a village to raise an idiot.

It just hangs with this empty window, and I cannot open Flame. Is there still a remnant of ADSK support? And how would one contact it? My last attempts came to nothing…

I think the same happened to me a few weeks ago. I’ll look what the fix was. re: support, yes still there and responsive. The new assistant actually makes it a bit easier to open a case. It’s not as dumb as the previous one. however license support goes to a different team which has less of a posi…

@GPM I had the same symptoms. You have to reset the licensing status on the system and then it will work again. It happened a few times in a row, and then went away. Mine was on MacOS, but could easily be on Linux as well. I think some status or certificate gets horked. Here are the details: More l…

Aaand this one might also help [image] Flame "No Internet Connection" - "Required Connection to Autodesk could not be established" Single User Login Flame Questions Wow, didn’t realize how much went on here last week. I thought I had updates turned on for this…

Thank you, Jan and Sinan. We’ll try this in the morning @Mihran

I’d rather not spend as much time sorting out licenses as actually working on this job with a deadline.

this a worldwide issue that is affecting Flame Linux ver 2024.x and 2025.x in multiple houses … not affecting Macs - One that autodesk need address with a QFE or patch release asap

No response from ADSK support, and I still cannot run my Flame, from any registered user. We sign out of ADSK management browser, Reset license through Setup – but the login doesn’t pop up like normal when doing so. It’s not initializing the connection to the web browser to do the log in authoriza…

When you contact support do not select “licensing” as your problem. This is straight from the Flame support team.

I didn’t flag it as licensing. Just technical support. Then I submitted it again, flagged as installation and registration, or whatever the option is called. Still nothing from ADSK…

Licensing problems with multiple Flames

Flame Flame Questions

Sinan May 8, 2026, 5:41am 5

Aaand this one might also help

Topic		Replies	Views
Best way for urgent ADSK support? Stupid licensing problems Flame Questions licensing	27	519	September 11, 2026
LIcense problem with Rocky Linux. Support concern Sysadmins	9	767	January 21, 2025
Flame "No Internet Connection" - "Required Connection to Autodesk could not be established" Single User Login Flame Questions linux , login	83	10104	January 14, 2026
Licensing error Flame Questions license	12	2127	July 10, 2024
License issue Flame Questions	15	1717	November 18, 2020

Licensing problems with multiple Flames

Related topics