Teradici zoom issue

[Jennyfer]

Hi, i’m working on mac with teradici and flame.

I have serious issue with zoom in and zoom out randomly when I work. It does really often and multiple time without doing anything. I work in flame 2022.3, work with a Wacom Intuos Pro and i’m on Mac OS BigSur on the sender station. I was wondering if anyone have the same problem and what’s the work around to fix it !

I change the keyboard for a Logitech to try to fix it but didn’t.

It’s really annoying and for now i’m very glad there is a home button to downscale.

Thanks everyone.

[randy]

Hiya! It’s likely not just a zoom issue. Its likely a “multiple hotkeys don’t work and you just don’t notice yet” issue.

You will need to setup USB Bridge mode in order to have 100% hotkey support over Teradici.

Problem with F13 F14 F15 keys on Mac using PC keyboard

[image] [image] [image] This is how you setup Wacom pen pressure sensitivity and full Flame hotkey support from Windows and Mac Teradici PCoIP Software Clients. If your F13/F14/F15 hotkeys don’t work, it because of this, not because of any other Mac OS setting or Karabiner or Mac or Windows preferences. Basically, the Teradic PCoIP Software Client needs a bunch of USB and secret sauce root-level schtuff to be able to give the entirety of the device to your Host machine. On Windows, its su…

[Jennyfer]

oh my god thank you so much. i’ll try it and let you know if it’s working !

[eric_mason]

@Jennyfer You may also want to check to see if your palm isn’t inadvertently touching the little circular touchpad on the tablet itself. It’s usually defaulted to zoom.

Over teradici, I mostly notice zoom in/out speed is much slower than native. I’ve been using Shift + A/F as a workaround.

[naveen]

@Jennyfer

…ly often and multiple time without doing anything. I work in flame 2022.3, work with a Wacom Intuos Pro and i’m on Mac OS BigSur on the sender station. I was wondering if anyone have the same problem and what’s the work around to fix it !I change the keyboard for a Logitech to try to fix it but didn’t.It’s really annoying and for now i’m very glad there is a home button to downscale.Thanks everyone.

Is there any chance you have ‘touch’ enabled on your tablet? That has caused this exact issue for me in the past.

[Jennyfer]

yes it was activated ! i put it on OFF ! hope it fix the problem ! thanks for the tip !