I tried to install Flame 2025.2.1 on the new MacBook Pro tonight. It just bounces in the dock a few times before exiting without an error message. Has anybody else succeeded? Is the M4 Max chip supported yet?
I will admit that this machine is a is a migration from my old M1 Max. But I must say that I really value when software just works. I won’t rant.
Maybe launch from a terminal and see what’s up?
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I was recently given a clue about something similar from hugo @ autodesk:
try installing using: ./INSTALL_FLAME --noui
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Do you recommend uninstalling first?
Did you migrated from the same operating system version? Via Time Machine?
Nevertheless, complex applications should always get a clean install with individual user rights.
Would it be possible SamE to share Flame Benchmark results from the M4 Max please? Would be interesting to see. That one was more related to the neural engines and FCP 11 but the GPU performance would be nice to see in comparison to the M3 Max.
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X2
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What configuration did you get?
Looking to purchase one as well.
I maxed everything but the storage, where I held the line at 2TB.
Yes I migrated from my MacBook Pro M1.
Still not working. Hopefully I’ll have time to sort things out soon, and do some benchmarks.
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Does Flame 2025 runs on Sequoia?
It does on my M3Max MacBook Pro…
Yes. See here.
I picked up a Macbook Pro M4 Max Sequoia 15.1, and I had no issues installing Flame, although I’ll admit I didn’t install the current release, I installed a Beta release. But no issues.
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I would start fresh on a new machine especially if the hardware is different.
I appreciate all the ‘fresh install’ advice, but honestly, a Mac app should run on a machine that has my other needed applications and files on it. Unfortunately I didn’t buy this laptop only to run flame.
I guess I could forego the $1500 trade in for my old laptop, and chalk it up to the Autodesk tax, but it really shouldn’t be this way. They should fix the app!
Thanks Autodesk for making it so goddamn hard.
When time permits, I’ll open a support case and see if their guys can figure it out. Honestly it would probably cost the company less to fix their code, so it ran without fuss.
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Seems frustrating for sure.
Before you do a fresh install, I would just install another version of Flame to test. On Mac they happily co-exist in neighboring folders.
Maybe install 2025.1 to test. Make sure to configure full disk access. Good to run the diagnostic to double check from the service monitor.
Then start that from terminal so you can see error messages if there are any.
@SamE Are you having trouble installing or running the app after the installion? If the latter then uninstall, reboot and reinstall and see how it goes.
Before you launch the app after the reinstall check the privacy settings. I would also set a static ip address on the machine before the installation.
The installer works fine. Ive used it a bunch of times the last few days. It’s not Autodesk. A dollar says the dmg is corrupted and you should re-download the dmg from your manage.autodesk.com account.
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Sorry, I’m an idiot, and I’ve been out of the system administration thing for several years.
Are there step by step instructions for the Mac installer? Obviously just clicking on the damn thing doesn’t give you an app that just runs.
Sorry for venting. Spent several hours installing, removing. Removing all previous flare versions, etc. while I didn’t get to do the ‘quick’ personal project I was hoping to do.
Hopefully this weekend I can have another go at it. Thanks for all of the suggestions.
Seems like something is wrong. We’re happy to help reduce the frustration and offer an assist.
Technical support case creation procedure
Install documentation as requested.
Be sure to check the system requirements as well.
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Thanks for all of the help!
What worked: Changing the host name on my machine from the one it inherited in the migration.
Sorry for the whining!
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